Implementatition of New Public Management Tools

Résumé

I - The Development of New Public Management in Transition Countries,

Michiel S. De Vries and Juraj Nemec

II - Reforming Public Governance: Some Lessons Learned,

Geert Bouckaert

III - The New Public Management Then and Now : Lessons from the Transition in Central and Eastern Europe,

Wolfgang Drechsler and Tiina Randma-Liiv

IV - Understanding Privatization and Public Private Partnerships in Brazil,

Christina Andrews

V - Public-Private Partnerships In Health Care In India,

James Warner Björkman and A. Venkat Raman

VI - Alternative Service Delivery Mechanisms: the South African Experience,

Chris Thornhill

VII - Performance Management/Budgeting in Russia,

Andrey Klimenko

VIII - Public-Private Partnership in Health Care: Russia's Experience,

Natalia S. Grigoryeva and Tatjana V. Chubarova

IX - Chinese Government Performance Management,

Sun Yingchun

X - Performance-Based Budgeting: Kazakhstan Experience,

Asset Dulatbekov

XI - Introducing Changes and Measuring Employee Satisfaction,

Stanka Setnikar Cankar and Veronika Petkovšek

XII - Externalization of Public Services and the Third Sector : Taking Stock of the Estonian Local Governments' Experiences,

Veiko Lember

XIII - Organizational Autonomy and Political Control of Hungarian Governmental Agencies - The Case of the Government's ICT Policy,

György Hajnal and Krisztián Kádár

XIV - Contracting and Outsourcing: Evidence from the Czech Republic and Slovakia,

Beata Mikušová Mericková and Juraj Nemec

XV - Performance Measurement and Performance-Related Pay in Slovak Local Government,

Tomas Jacko

XVI - Performance Appraisal in Czech Self-Government,

Dagmar Špalková and David Špacek

XVII - Quality Management in the Czech Public Administration,

David Špacek

XVIII - Collaborative Benchmarking of Municipalities in the Czech Republic - Benefits and Problems,

Michal Placek and Milan Pucek

XIX - The Risks of Introducing NPM Tools in Transition Countries,

Juraj Nemec and Michiel S. De Vries


References


About the Authors


Index


Table of Contents